1. Data Controller

Omnicloud B.V. is the data controller responsible for processing your personal data:

2. Personal Data We Process

We may collect and process the following categories of personal data:

• Identity and contact information (e.g., name, email address, phone number)
• Account details (e.g., login information)
• Order and transaction data
• Payment information
• Communication preferences and messages
• Technical data such as IP address, device type, and browser information
• Data related to interactions with the Platform

Sellers may process additional personal data as independent data controllers. Users should review seller-specific privacy policies where applicable.

3. Purposes and Legal Basis for Processing

We process personal data for the following purposes and legal grounds:

• Providing and managing the Platform (Contractual necessity)
• Facilitating orders and payments (Contractual necessity)
• Customer support and communication (Legitimate interest or consent)
• Fraud prevention and platform security (Legitimate interest)
• Legal compliance such as tax or accounting purposes (Legal obligation)
• Improving and developing the Platform (Legitimate interest)
• Marketing communications (Consent, where required)

4. Sharing Personal Data

We may share your personal data with:

• Sellers for the fulfillment of orders
• Payment service providers
• IT service providers who assist in Platform operations
• Legal authorities if required by law

We ensure appropriate safeguards and data processing agreements with third parties where necessary.

5. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure adequate protection through:

• EU Commission adequacy decisions; or
• Standard Contractual Clauses (SCCs).

6. Data Retention

We retain personal data only for as long as necessary for the purposes described above or as required by law. After retention periods expire, personal data will be securely deleted or anonymized.

7. Security Measures

We take organizational and technical measures to protect personal data against unauthorized access, loss, or misuse. However, no online system can guarantee absolute security.

8. User Rights

Under the GDPR, you have the following rights:

• Right of access to your personal data
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Requests can be submitted via the contact details provided below.

9. Cookies and Tracking Technologies

We may use cookies and similar technologies to ensure proper Platform functionality, analyze usage, and personalize user experience. More details are provided in our Cookie Policy.

10. Third-Party Links

The Platform may contain links to websites operated by third parties. We are not responsible for the privacy practices of those parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be published on the Platform. Continued use of the Platform constitutes acceptance of any changes.

12. Contact